Frequently asked questions
If you don’t see the answer to your question, please feel free to contact us .
Q. How do I create an account?
A. Go to Create and account.
Q. Can I get the film on a DVD?
A. We no longer produce DVD copies of films and from now on the films will only be available on our digital delivery platform. Any valid licence holder will have access to the platform and can then purchase a digital streaming version of the film and download its associated PDF resources.
Q. Can I test the embed code in my presentation?
A. Yes, if you visit the following link on YouTube by clicking on the title, and then click ‘Share’ under the film you can get the embed code from one of the options to allow you to test inside your presentations:
Q. If I purchase a licence and enter my credit or debit card details, will you charge me again in a year’s time?
A. No! The choice to renew your licence is entirely up to you. Once the film licence expires in a year’s time, it will simply revert back to the trailer. You will no longer be able to use the film or any of its resources for training without breaking our legally binding Terms and Conditions .
Q. Do I get a digital file version of the film that I can use offline (without internet)?
A. At the moment the films are streaming from within Elty (like Netflix or BBC iPlayer), meaning you can only watch the films in full from within this platform. All licences now come with a private YouTube version which you can embed into your own presentations.
Q. Do I get access to all films?
A. No, each film would require its own licence.
Q. Do you offer discounts?
A. Schools, Colleges and Universities get 55% off our new film on coercive control, Last Date.
We have hundreds of licence holders and each is as deserving of a discount as the next. This is why we offer our products at what we feel is a fair price for the level of quality education resources we produce and therefore do not offer discounts.
Q. What happens if I’m caught using these films for training outside of the licence holding organisation or individual?
A. If you hold a valid licence to one of our products, you are legally bound by our Terms and Conditions.
Q. Can I share the films outside of my establishment?
A. No. However, you can invite as many users to your account as you wish, as long as they are part of the licence holders establishment.
Please note that you may not resell, distribute, sublicense, or otherwise transfer the licensed materials to anyone outside your establishment. See our Terms and Conditions for more information.
Q. Can I commission you to produce a film with us on another subject?
A. If you are thinking about making a film, we would love to hear from you. Please contact us through Omni Productions .